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I am writing to express my sincere appreciation for the outstanding service I recently received from your company. From my initial phone call to the completion of the repair, every aspect of the experience was exemplary. The representative I spoke with was not only incredibly helpful in scheduling an appointment promptly – my kitchen outlet had inexplicably stopped working, causing considerable inconvenience – but also demonstrated a thorough understanding of my situation. Their professionalism and efficiency immediately put me at ease. The electrician who arrived at my home was equally impressive. They took the time to explain the problem clearly and concisely, patiently answering all my questions despite my limited knowledge of electrical systems. This detailed explanation allowed me to fully understand the necessary repairs and the process involved. Their expertise and calm demeanor were truly reassuring. In short, I was deeply impressed by the overall professionalism, knowledge, and friendliness of every individual I interacted with. The entire experience was seamless and stress-free, a rarity these days. I wouldn't hesitate to recommend your company to anyone requiring electrical services, and I will certainly be using your services again in the future.
I finally made the switch from gas to electric and bought myself a Tesla. The home charger was expensive (I went with level 2) and called Mr Electric to do the install. They were overall great, came the same day to give me an estimate the price seemed reasonable so I went ahead and signed their work order on an iPad the gentleman had. They told me they could start the work the next day, that was unexpected but nice, as I am excited to be able to use my home charger finally. Once they finished the work they provided the permit information and all. I was very pleased and my charger is now in my garage working perfectly. Thank you Galen and Cris for prompt and professional service, that isn’t always the case and it is much appreciated.
My electric garage door stopped working suddenly after using it manually for a couple of weeks I was ready to buy a new one and called this company. They came the next day and were even able to supply the machine, that was a nice surprise. The electrician was friendly and I appreciate them making the whole experience easy. Great job
This company is great, they helped me when no other company I called could. I have been trying to install a few outdoor/indoor sconces on my patio, I called a couple of electricians they said that the way my townhouse was built they could not be installed. I was determined so I called Mr Electric & they came out the next day and explained that it would be a difficult install, but not impossible. In two days they had all three sconces up and running. They weren’t even expensive either, I was very impressed by them. If you have a hard or seemingly impossible job don’t give up like I almost did, give them a call.
My two experiences with Mr. Electric of San Jose have been consistently positive. They installed a GFCI outlet for me initially and later replaced some old breakers. In both instances, their technicians were professional, arriving on schedule and delivering high-quality work. I found them to be knowledgeable and they helpfully shared their observations. They also completed the jobs efficiently and offered potential improvement suggestions without any pressure. I am satisfied with their professionalism and would gladly use their services again.
I called around a bit looking for an electrician to install an outlet in my floor so I don’t have to drag cords to the wall for my living room lighting. Mr Electric answered the phone right away and was able to come out next day even during the holidays. Omar was friendly and knowledgeable I was also very impressed by the cleanup afterwards and how he was able to seamlessly hide the outlet.
I called Mr Electric because I experienced a power outage in my house they came right away called it an emergency but did not charge me for an emergency call, that was really reliving. They said it was a breaker and replaced it right away the whole “emergency” was solved in a matter of hours. They were responsive, fast and thorough great service overall!
I had them come out to check my breaker panel because it continued to trip. The technician was professional & very knowledgeable. He took care of the situation in a timely manner and also did a free safety check which was very nice. The price was reasonabIe. I would definitely recommend them.